|
Attention to the standard of people, is the need to build a harmonious socialist society. Through computer "voice of the people access" system, government departments can build the government to be "an oasis of peace". Insisting the goal of serve the people, that means "all the right, friend and benefit for people”, will have important practical significance. Phiwong seizes market demand and uses advanced computer technology and technical means, creates the "voice of the people access" information networks and systems solutions that is coverage, horizontal to the edge, vertical in the end. The solution covers government departments of all levels. Through e-mail, mobile phone numbers and SMS platform to collect information from the grassroots level, the system can implement the combination of information and supervision, and office departments of all levels can interact each other. It the masses can resolve the reflected issues without "going out, meeting and appeal to the higher authorities for help ".
    
(1) "Voice of the people Channel" external website
Objective: To understand the higher-level policies to facilitate the building of the masses, to facilitate the masses to search this feedback to facilitate the people to involve in the discussion and investigation.
In the first page it shows the people's voice portal access, work, handling inquiries, and"the voice of the people access" links to other websites of various markets four parts.
The voice of the people of the provincial-level people's voice access channel sets up the admissible scope and other feedback channels. The columns include:
Reflected (the admissibility of the Internet): It can take the manner of the form, the person who reflects situations must fill out something as follows, such as the name, the address, the telephone, e-mail, the text, and the problem category. After people completing and submitting the form,a page pop-out window will provide the reflect holders with a admissible number and a password , reflect holders can inquiry the result of transaction with the admissible number and the password.
Handling dynamic. For the problems that are suitable to open to the public after investigating, they can be opened directly to the public on the Internet (taken the manner of news heading entering); For the problems that aren’t suitable to open to the public ,the reflect person can inquiry the situation by the serial numbers and passwords . There will be satisfaction surveys installed below the window which is divided into very satisfied, satisfied, generally satisfied, or not so few grades, and people can put forward their views which should be completed.
After they are informed: If the opinions and suggestions that the masses put forward for some departments and units are substantiated by investigation and get authorization and rectification , open measures and time to the public.
Online survey. It can take many ways to carry through. The first way is to take a option survey to a problem , another way is to take option surveys to variety of problems and it can also play special investigations.
Suggestion boxes. (Note : The attached users, if you have any comments and suggestions to the job of "the voice of the people Channel" or the staff, please express them here.) The comments and suggestions that the column receives about the "voice of the people access" are only allowed the Office of leadership to see.
Friendship link. It can be linked to various websites of directly provincial units to be convenient for the masses to find out the open government situation.
The city and the county’s voice of the people channel homepages establish the column: The situation reflected (on-line situation accepts), handling dynamic, settles the notification. Concrete contents refer to the provincial level.
(2) "Voice of the people Channel" internal coordination office platform
Construction goal: to accept the manages that the masses submit outside, the province, the city, and the county ,the three levels of party committees and the responsibility units handle and solve the problems of the masses by "the internal work platform" the coordination, the handling processes and handling results must be promptly fedback to the users. According to the internal processing flow of "voice of the people channel", the system realizes the service function below.
Information admissible Module
Make manual selections to the questions reflected by the masses ,remove "the reflection questions" which are unreasonable or repeated , screening mainly depends on staff's experience, simultaneously the system will provides the inquiry of the historical similar question as assistance. According to the nature of the "reflection question" to do the responsibility classification, it will be advantageous for later to turn over the corresponding responsibility unit to handle and solve.
Information edition module
The chief-editor gives the primary information of the masses "reflection further writing reorganization and the refinement, the information after reorganizing is able to clearly express the masses' ideas and the opinions, which will be preserved as the official manuscript by the system , simultaneously the primitive manuscript which the masses submit will be preserved too. The auditing leaders and handling units can simultaneously contrast and browse the official manuscript and the masses' primitive manuscript.
Information Audit Module
According to the scheduled masses reflect audit system process, the issue is handed to the administrated leaders to be audited in orders. The leaders can examine the problems by Internet and endorse online. Published by the leading network access, and online endorsement, which reflects the views of the instructions to preserve the annex related to the handling units can detect. The system can also provide print functions, "reflected" into print paper documents presented leadership for approval.
Classify Handover Module
According to the "reflected" problems’ character, the supervising office handover them to the provincial responsibility units or the inferior city and county to charge, and simultaneously supervise and press. With information being distributed, the system will automatically remind units to receive the new documents by messages, in order to improve the cooperation efficiency.
Completion Audit Module
Supervise room real-time monitors the handling process of the responsibility unit, and receive the feedback handling results, investigates the units whose process is overtime but unreported, and automaticly prompt supervises units and investigates units. Investigates replies will be promptly conserved into investigates result database. Simultaneously the supervisor submits them the leaders to verificate after editing, the process is over after the leaders verificates, simultaneously this documents will be marked completed in the primitive database. If the audit result is requirement missed, rollback or reproduces investigates documents will be taken.
Department Module
All the departments receive the supervision letters from Party committees sectors by the use of the module and feedback the operatin results. The module also has reminded function, when new documents arrive, it will be automatically activated by SMS or desktop window to remind staff to receive.
Query Module
The system separately provides many kinds of inquiries way for all levels of province, city, county governments, like the single condition inquiry, the multi- conditions inquiry and quadratic inquiries and so on. It is convenient for the provincial committee to grasp information of cities county unit of the entire province. The city committee grasps "the reflection"information of the whole city and the county. The inquiry types are accepted quantity statistics, settled and ?unsettled quantity statistics, the overtime handled statistics and so on.
The PDA Leader Inquires
PDA palmtop computer is easy to carry, out of office space constraints, and is suitable for provincial leaders. Combined query module with the PDA equipment, the leaders can predominate any neededly information in the system timely whenever and wherever.
Report Form Statistical Analysis
The system provides a powerful report form, and summarize the data from the provincial, city and county, generate column, caky map and other graphic statistics. The form can preview print online, at the same time derives Excel documents.
System Management
Systems management includes the following aspects :
1)Organization agencies establishment
Using tree graphic way to show the organizational structure of all government departments, managers can operate under their authority to achieve the maintenance of the department's organizational structure (increase, delete and modification).
2)Role management
This system uses the role foundation jurisdiction management mechanism, to realize unificated user management, the users simple point lands (SSO) management and the resource distribution management.
3)Jurisdiction management
The jurisdiction administration module can set jurisdiction for the roles. The operator establishes roles in the system, and grants the corresponding jurisdiction for the role. So we can manages the operators’ jurisdiction visit to the system through the control of roles.
4)Diary management
The system automaticly records the important data operation diary of operators. The system administrator can inquire the needed system diary through this function. He may derive and delete the diary data.
Server
Hardware: PC Server or all kinds of professial server.
Flat software: Webshpere4＋Oracle8i or higher edition.
OS: WinNT/Win2K、UNIX、Linux
Client
Browser: IE 5.5、Netscape 4.08 or higher edition
OS: Win98/WinXP，Linux
The Government of Jiangxi Province | 