3.1.1 Introduction

       To make sure that CRM can be the best service tool of the country credit capital management and the system’s user can be in the superior situation in the competition , the system’s frame is required to introduce into the most advantaged computer information technology and also work well with all variety of existing application, so that the system can achieve the true goal that ‘once record, resources shared ’.

At the meanwhile, to make system use and learn easily, the system should be designed according to the business occurring flow and consecution. In this way , it can give attention to difficulties of  both system’s use and learning , and also can reduce difficulties in the process of system’s implement.

The whole system’s design will base on the following thoughts and rules:

1. The whole design will consider the customer as core;
2. Highly parameterized methods of design guarantee online real time construction of bank’s products.
3. Advanced multi-layer frame based on .NET can satisfy multi-system’s application inter-connection and data-sharing in the future.
4. Logic of system’s frame is very clear; the function range of manage system is definitely partitioned with business system? (finance, credit etc)
5. Establish convenient, flexible and uniform interface and service of? bank, realize financial service individualized.

3.1.2 Function Introduction

(1) system maintenance

(2) clients’ relationship management

(3) grant loan

(4) examine and approve authorization

(5) loan management

(6) special assets management

(7) integrated query

(8) Stat and report forms

3.1.3 Running Environment

1. Software environment :

Database server : windows 2000/2003、SQLSERVER2000

Web server : Windows 2000/2003、IIS 5.0/6.0

Client : windows 2000/2003/xp、IE6.0

1. Hardware environment :

Database server, Web server

Advised configuration: Pentium 1.5G? processor; 1G memory, 40G hard disk

3.1.4 Typical Users

• ShaoYang city credit cooperation of HuNan province
• JiYuan country credit cooperation of HeNan province